Introduction

Welcome to Hosome Gingerbread (“we”, “us”, or “our”). We value the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, store, and share your personal information when you access or make purchases via hosomegingerbread.com.au

Information We Collect

We may collect the following types of personal information from you:

• Contact information (e.g. name, email address, phone number, shipping address)
• Billing and payment information (only when you make purchases)
• Order history and purchase details (e.g. products ordered, order date)
• Website usage data (e.g. IP address, browser type, device type, pages visited, date/time of access) — if you visit our Website or use features such as account creation or checkout.
• Any additional information you provide voluntarily (e.g. when contacting us, filling forms, subscribing to newsletters, or providing feedback)

How We Collect Information

We collect information:

• When you place an order, create an account, or contact us via forms / email.
• Automatically when you browse the Website (via cookies, analytics tools or server logs — if applicable).
• When you voluntarily provide information (e.g. for shipping, billing, support, or marketing communications).

Purpose of Collection & Use

We use your information for the following purposes:

• To process and fulfill your orders (including shipping and billing).
• To communicate with you about your orders, account, or customer support queries.
• To improve our products, services, and Website (e.g. analytics, monitoring usage, troubleshooting).
• For marketing purposes — such as sending promotional offers, newsletters or updates — only if you have consented (or if applicable under law).
• To comply with any legal or regulatory obligations.

Disclosure of Personal Information

We will not sell your personal information. We may share your information with third parties only as necessary to operate our business, including:

• Payment processors, shipping or delivery services — solely to fulfill orders.
• Third-party service providers (e.g. analytics, email delivery) — only to support Website operations or customer communications.
• Regulatory or legal authorities if required by law (e.g. in response to a subpoena or legal request).

Storage and Security

We take reasonable measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction. We store personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

Access and Correction

If you have an account with us, you may review, update or correct your personal information by logging into your account. You may also contact us at [contact email] to request access to or correction of your personal data.

Cookies and Tracking Technologies

Our Website may use cookies or similar tracking technologies (e.g. web beacons, analytics) to collect usage data automatically. Cookies help us:

• Understand how users navigate and use the Website,
• Provide and improve our services,
• Remember your preferences (e.g. items in cart, login status) — if applicable.

You can configure your browser to refuse cookies or alert you when cookies are being sent, but doing so may affect your ability to use certain parts of the Website.

Children’s Privacy

Our Website is not intended for use by minors under the age of 13. We do not knowingly collect personal data from children. If you are under 13, please do not submit any personal information on our Website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:


Hosome Gingerbread

Email: info@hosomegingerbread.com.au
Address: 29 Boileau Street, Keysborough VIC 3173, Australia