Welcome to Hosome Gingerbread (“Hosome Gingerbread”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of our website hosomegingerbread.com.au (the “Website”) and any purchases or services you access through it. By using the Website, you agree to be bound by these Terms.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Engage in any activity that interferes with the proper functioning of the Website.
• Attempt to gain unauthorised access to the Website or its servers.
• Use the Website for fraudulent or unlawful transactions.

Product Information

We make reasonable efforts to ensure product descriptions, images and pricing are accurate. However:

• Colours and appearances may vary depending on your display settings.
• Prices, products, and availability may change without notice.
• We reserve the right to limit the sale of products to any geographic region or individual.

Orders & Payment

By placing an order:

• You agree that all information provided is accurate and complete.
• You authorise us (or our payment processors) to charge your selected payment method.

We reserve the right to refuse or cancel orders at our discretion, including due to:

• Suspected fraud,
• Incorrect pricing, or
• Product unavailability.

If an order is cancelled after payment, you will receive a full refund.

Shipping & Delivery

• We will make reasonable efforts to deliver products within estimated timeframes.
• Shipping times may vary due to postal delays, busy seasonal periods, or factors beyond our control.
• Risk of loss or damage passes to you once the order has been dispatched.

More detailed shipping information may be found in our Shipping Policy (if applicable).

Returns & Refunds

Unless required by Australian Consumer Law (ACL), we generally cannot accept returns for perishable or custom products.

You may be eligible for a replacement or refund if:

• The product arrives damaged,
• The wrong item was sent, or
• The product does not meet acceptable quality standards under ACL.

To make a claim, contact us at info@hosomegingerbread.com.au within [X days] of receiving your order.

Australian Consumer Law (ACL)

Nothing in these Terms restricts your rights under the Australian Consumer Law.
Consumers are entitled to a replacement or refund for major failures and compensation for reasonably foreseeable loss or damage.

Intellectual Property

All content on the Website (including images, logos, product designs, recipes, text, and graphics) is owned or licensed by Hosome Gingerbread and protected by copyright and trademark laws.

You may not reproduce, modify, distribute, or use Website content without our written permission.

User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login details.
• You must notify us immediately if you suspect any unauthorised access.
• We may suspend or terminate accounts that violate our Terms.

Limitation of Liability

To the maximum extent permitted by law:

• Hosome Gingerbread is not liable for any indirect, incidental, or consequential damages resulting from your use of the Website or purchase of products.
• Our liability for goods purchased is limited to the remedies available under the Australian Consumer Law.

Third-Party Services

If our Website uses third-party services (e.g., payment processors, analytics, shipping providers):

• Your use of those services may be subject to the third party’s terms and privacy policies.
• We are not responsible for third-party errors, failures, or changes.

Website Availability

We aim to keep the Website available at all times, but we do not guarantee uninterrupted access.


We may modify, suspend, or discontinue the Website at any time without notice.

Changes to Terms

We may update these Terms from time to time.


Continued use of the Website indicates your acceptance of the updated Terms.

The “Last updated” date at the top will reflect any changes.

Governing Law

These Terms are governed by the laws of Victoria, Australia, and any disputes are subject to the jurisdiction of Victorian courts.

Contact Information

For questions about these Terms, please contact us:

Hosome Gingerbread

Email: info@hosomegingerbread.com.au
Address: 29 Boileau Street, Keysborough VIC 3173, Australia